UTILITIES &
SERVICES

Track and guide your techs online and stay in the loop
to rate how well your teams perform.

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Assure quality

Assure quality

Employ mobile forms to inspect service results in real time. Check uploaded data, pictures, e-signatures and customer’s ratings. Assist field techs in the in-app chat to do a great job and increase customer loyalty.

Cut expenses

Cut expenses

Keep all trip records in one place. Benchmark locations and timing to easily sort journeys into private, business or other. Pay for work related trips only and calculate accurate fuel reimbursements.

Increase productivity

Increase productivity

Optimize planning and scheduling. Dispatch urgent jobs to the nearest employees. The task with all required details, routes and attached files will be instantly forwarded to a technician’s mobile device.

MORE FEATURES

1.

Optimize routes

Pin addresses on a map, add required time frames, and enjoy the routes optimized automatically. Visit customers faster and efficiently.

2.

Put your service on the map

Display all field workforce on the map to show your fleet count and the area covered by your service. Show customers that you are ready to help.

3.

Minimize paper burden

Let techs focus on important tasks without paperwork. Generate reports in seconds, keep them securely stored in one digital place.

4.

Prevent downtime

With your techs always on the go, when a vehicle breaks down, it means big loses. Prevent failures with the smart maintenance planning.

5.

Monitor working statuses

Intuitively perceive what the mobile team is busy with using working statuses. Spot available employees and control work and rest hours.

6.

Control the progress

Use POIs to make sure all the sites/customers were visited and serviced. Stay alerted in case of employee’s no-show or late arrival.

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